Frequently Asked Questions
Here are some questions we find pop up more than others. If you don’t see what you’re looking for, please don’t hesitate to call. For continuity, please use either 918-664-9729 or the 1-800 number.
We deploy timely, quality portable x-ray, ultrasound, echocardiogram and EKG services in the following settings:
- Assisted Livings (AL)
- Chiropractic
- Clinics
- Correctional facilities
- Home-based Hospitals
- Home Health (HH)
- Hospice
- Industrial Screenings
- Inpatient Rehabilitation Facilities (IRF)
- Long-Term Acute Care Hospitals (LTACH)
- Physician Groups
- Specialty Hospitals
- Skilled Nursing Facilities (SNF)
- Sports Events
- Urgent Care
And more! Feel free to fill out our Contact Form, give us a call at 800-771-9729, or drop us a note at office@phsxray.com.
We cover all of Oklahoma and beyond with industry-leading logistics and a regional-coverage focus in order to expedite imaging services for your patients. Portable imaging exists to help patients and residents most-in-need avoid unnecessary, time-consuming ambulatory transport that increases readmission rates and decreases longer-term quality of life. Let us know how we can help at 800-771-9729, office@phsxray.com, or our contact form.
Our fax number is 918-664-9765. If you’d prefer to get in touch another way, you can fill out a contact form, email us office@phsxray.com, or give us a shout, 800-771-9729.
Just click here for your portal login. If you have any issues whatsoever, please do not hesitate to reach out to us, we’re more than happy to assist. 800-771-9729 will get you in touch with someone who can walk through troubleshooting. You can also fill out a contact form or email us office@phsxray.com.
Of course! We’ve also greatly expanded our hours available to give home health and other at-home patients more access to our imaging services. If you prefer, we also offer private and cash pay. You can reach us by filling out a form here, give us a call 800-771-9729, or email us at office@phsxray.com!
We have a variety of ultrasound service offerings as well as ECHO, with all of them performed by licensed, clinically-trained sonographers and cardiographers. The stakes can be high for your residents and patients and not all portable diagnostics providers ensure they have only the most-qualified, licensed sonographers in place. Let us know how our ultrasound techs can assist you! Click here for our contact form, or you can reach us at 800-771-9729 and office@phsxray.com
If you’d like to learn more, feel free to also check out our ultrasound and ECHO service pages.
Privacy Policy & Notice of Privacy Practices
We respect your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website phsmobilexray.net, our services, or interact with us.
This notice also describes how we protect your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
1. Information We Collect
We may collect:
- Personal Information: such as your name, phone number, email address, billing details, or insurance information when you provide it to us (e.g., via forms or patient intake).
- Protected Health Information (PHI): medical information we obtain in the course of providing portable diagnostic services (e.g., imaging results, physician orders).
- Technical Data: such as IP address, browser type, and usage data collected automatically through cookies and analytics on our website.
2. How We Use Your Information
We may use your information to:
- Provide diagnostic imaging and related healthcare services.
- Share necessary medical information with your physicians, healthcare providers, and insurers as permitted by HIPAA.
- Process payments and manage billing.
- Respond to your questions or requests.
- Improve our services and website functionality.
- Meet legal, regulatory, and compliance requirements.
3. Disclosure of Your Information
We do not sell your information. We may share your information:
- For Treatment: with physicians, specialists, or healthcare professionals involved in your care.
- For Payment: with insurance companies, billing vendors, or claims processors.
- For Healthcare Operations: such as quality improvement, staff training, or compliance audits.
- As Required by Law: including reporting to public health authorities or law enforcement when legally obligated.
- With Business Associates: who perform services on our behalf under written HIPAA-compliant agreements.
4. Your Rights Under HIPAA
You have the right to:
- Access and obtain a copy of your health information.
- Request corrections to your health information.
- Request restrictions on how we use or share your information.
- Receive a list of disclosures we have made of your health information.
- Request confidential communications (e.g., via a different address or phone number).
- Receive a paper copy of this Privacy Policy and Notice of Privacy Practices.
Requests may be submitted to us in writing at the contact information below.
5. Data Security
We use administrative, technical, and physical safeguards to protect personal and health information, including encryption, secure storage, and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection of data transmitted electronically.
6. Website & Cookies
Our website may use cookies or tracking technologies to improve your experience and analyze traffic. These do not access your PHI. You may disable cookies in your browser settings.
7. Children’s Privacy
Our services are intended for patients under the direction of licensed healthcare providers. We do not knowingly collect information directly from children without parental/guardian consent as required by law.
8. Changes to This Policy
We may update this Privacy Policy and Notice of Privacy Practices at any time. Updates will be posted on this page with a revised effective date. You are encouraged to review this page periodically.
9. Contact Us
If you have questions or want to exercise your privacy rights, please contact:
PHS Mobile
Privacy Officer
8181 E 46th St, Tulsa, OK 74145
Phone: 918-664-9729
Email: office@phsxray.com
If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, without fear of retaliation.